
Communications @MIS
This video is a helpful guide to the different communications channels and platforms used at Munich International School. Admissions Coordinator, Julie Kempe and our PTV Leader, Anna Liisa Moter give you a quick overview of the essential information you need to know to stay engaged and in the loop.
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Trouble-shooting Made Simple
How do I access the Parent Teacher conference (PTC) booking system?
We have enabled single sign-on between the Parent Portal and MeetTheTeacher. You can now access the PTC booking portal directly from your Parent Portal homepage.
How do I access the student life programme (SLP) system (SchoolsBuddy)?
We have enabled single sign-on between the Parent Portal and SchoolsBuddy. You can now access the SchoolsBuddy portal directly from your Parent Portal homepage.
Where can I find the school code to be used on the mobile app and parents portal?
The school code is a 3-6 character code that links the iSAMS App to the schools’ servers. Our school code is MIS in uppercase.
How do I access my child's school reports?
The report cards can be found in a few ways, the parent portal, student portal and then both the parent and student apps. For the parent portal the school would need to publish the reports before they can be viewed by the parents or students. Once the reports have been published they can be found under school reports > select the child > view child’s reports. On the parent app the reports can be found under ‘My children’ tab > Assessments and reports > reports tab > select the report.
My child’s school parent portal has been locked/ disabled, can you reset my password?
If a parent has been locked out of the parent portal you will need to click on the ‘forgotten your details’ option which would then prompt you to enter your username, once the username has been entered click on the ‘Reset Password’ button for a link to be sent to your email address for the password reset. If the accounts have been disabled then you would need to get in touch with the administrator at the school to have the accounts enabled before the password for the account can be reset
How can I change/reset my password?
If you are trying to reset the password for your parent app then this can be done by clicking on the ‘forgotten my details’ option in the parent portal, both the parent portal and parent app would use the same password, therefore, changing it in the parent portal would also change the password for the apps. If this doesn’t resolve the issue then the school could get in touch with their administrator for assistance with resetting their password. Also if the users’ account is disabled the user needs to get in touch with the school to have their user account enabled before they can reset the password.
When logged into the parent portal it says 'no family is linked'
When the message appears that there isn’t a family linked this would need to be checked in the system, you would need to get in touch with the school administrator (datateam@mis-munich.de) who would then take a look at the pupil’s record and the parent’s user account to see whether it’s linked correctly.
Munich International School e.V.
Schloss Buchhof
82319 Starnberg, GERMANY
info@mis-munich.de
+49 (0) 8151 3660